Terms of service

Terms of Service

These Terms of Service ("Terms") govern your access to and use of wavemuse.site and your purchase of products from WaveMuse.

Throughout these Terms, "WaveMuse," "we," "us," and "our" refer to the operator of wavemuse.site. "You" and "your" refer to visitors, customers, and other users of our website.

By visiting our website or purchasing from us, you agree to these Terms and any policies referenced herein.

1. Online Store Terms

By using this website, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the website with any legally required authorization.

You may not use our website or products for unlawful or unauthorized purposes.

You must not intentionally introduce malicious code, viruses, or other technologies designed to damage, disrupt, or interfere with the website or its users.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications, colors, dimensions, and other information accurately.

However, product colors and appearance may vary slightly depending on your screen, device settings, lighting, manufacturing variations, or other factors.

We reserve the right to update product information and discontinue products where reasonably necessary.

3. Prices

Product prices are displayed on our website and may change from time to time.

Any applicable discounts, promotions, or special offers are subject to the terms displayed at the time of the promotion.

We reserve the right to correct genuine pricing or descriptive errors. If an error materially affects an order already placed, we may contact you to provide appropriate options before proceeding where required.

4. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We may decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, product unavailability, material pricing errors, or incorrect customer information.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

5. Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information.

You are responsible for ensuring that the delivery address supplied during checkout is correct.

6. Payment

Available payment methods are displayed during checkout.

Payment transactions may be processed by third-party payment service providers. Your use of those payment methods may also be subject to the applicable provider's terms and privacy practices.

7. Shipping and Delivery

WaveMuse provides free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates are not absolute guarantees and may be affected by circumstances outside our reasonable control, including carrier operations, customs processing, severe weather, holidays, transportation disruptions, or inaccurate delivery information.

Additional details are provided in our Shipping Policy.

8. Returns and Refunds

Eligible purchases are covered by our 30-day free return and refund policy.

Please review our Return & Refund Policy for eligibility requirements and instructions.

Nothing in these Terms is intended to restrict any mandatory consumer rights available under applicable law.

9. Intellectual Property

Unless otherwise indicated, the WaveMuse name, website design, original written content, graphics, branding elements, and other materials created for the website are owned by or licensed to WaveMuse and are protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, or modify protected materials without appropriate authorization.

10. Third-Party Services

Our store may rely on third-party providers for services such as payment processing, ecommerce infrastructure, shipping, analytics, or other operational functions.

Your interaction with certain third-party services may be subject to their own terms and policies.

11. Prohibited Uses

You may not use the website to:

  • Violate applicable laws or regulations;

  • Infringe intellectual property rights;

  • Submit intentionally false or misleading information;

  • Transmit malicious software;

  • Attempt unauthorized access to our systems;

  • Interfere with website security or operation; or

  • Engage in fraudulent or abusive activity.

12. Disclaimer

To the extent permitted by applicable law, our website and services are provided without warranties beyond those expressly stated by us or required by law.

We do not guarantee that website access will always be uninterrupted, error-free, or available at every moment.

13. Limitation of Liability

To the maximum extent permitted by applicable law, WaveMuse will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

14. Indemnification

To the extent permitted by law, you agree to indemnify WaveMuse against claims, liabilities, or reasonable costs arising directly from your unlawful misuse of the website or your material violation of these Terms.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

16. Changes to These Terms

We may revise these Terms from time to time to reflect operational, legal, or regulatory changes.

The version published on this website will be the current version.

17. Governing Law

These Terms are governed by applicable laws and regulations, subject to any mandatory consumer protection rights or jurisdictional rules that apply to you.

18. Contact Information

Questions regarding these Terms may be sent to:

WaveMuse
3100 Central Avenue
Hazard, KY 41701
United States

Email: support@wavemuse.site
Phone: 631-764-2770